• 1800 911 989
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • 1 Seabeach Avenue, Mona Vale, NSW 2103

Baldwin Living HomeServe aims to provide a supported living environment within your home settings and promote wellness and independence for all consumers.

With the introduction of Consumer Directed Care (CDC) by the Federal Government, the decision about how funding is spent for care at home is given to the individual. Under CDC, people now have more choice on how their care is delivered and their funding is allocated.

Baldwin Living HomeServe, being an approved provider, is set up to provide you assistance in understanding the range of choices available and to help you in making informed decisions about the kind of care you can receive and how funding is spent.

The program aims to provide long-term support where you get to choose the services and support that will make a difference to your life.

There are four levels of Home Care Packages for different levels of care and support needs:

  • Level 1 for basic care needs
  • Level 2 for low-level care needs
  • Level 3 for intermediate care needs
  • Level 4 for high-level care needs


Home Care Package funds aren’t paid directly to you. Instead, you choose an approved Home Care Provider, in this instance Baldwin Living HomeServe, to administer the funds on your behalf and give you ‘case management’ support and service.


Our home care services are suitable for people of all ages and abilities who would like to receive extra support to get the most out of life.

No matter what type or level of support you require, we are committed to maximising your wellbeing and independence. Our customised solutions are driven by you, for you.

  • Personal care - Dignified support with showering, dressing and grooming, which can be particularly helpful if you have recently come out of hospital, are recovering from an injury or are living with a long-term health condition or disability.
  • Domestic services - Let us assist you with household chores such as light domestic cleaning, laundry and changing the beds so that you can choose other ways to spend your time.
  • Meals - We aim to accommodate your tastes or preferences and can prepare delicious and nutritious home-made meals using ingredients and recipes you enjoy.
  • Companionship - Sometimes it’s nice to simply have someone to enjoy a cup of tea with,  play a game of cards, talk to about the news or go with for a stroll. Our friendly team is on-hand and ready to help.
  • Social Support - Living independently at home is about more than just your physical wellbeing. It’s also about finding ways to do the things you love. Whether that’s pottery classes, tap dancing or even painting lessons, we will help you to make it happen.
  • General assistance - Perhaps you just need assistance with a particular project or task or with general day-to-day errands. No matter what support you require, we will do our very best to tailor a solution that meets your needs.


  • Podiatry - therapists can provide care to ensure continued functionality of the foot and ankle areas.
  • Physiotherapy - Physiotherapists will make sure your home is safe, assess your condition and provide a treatment program aimed at restoring your strength, balance and mobility.
  • Occupational Therapy - Therapists offer a wide range of services aimed at improving your independence and safety in your daily activities. This includes dressing, showering and specialist equipment to keep you living well at home.
  • Home Nursing - Nurses can provide you with assistance in general nursing care such as wound dressing, medication management and continence support.
  • Home from hospital program - Heading home after time spent in hospital may feel overwhelming and intimidating. We can support you with the transition as you settle back into life at home.
  • Dietitian - Dietitians can provide you with telephone support to help make changes to your lifestyle to achieve your health goals.

More information on Home Care Packages and your eligibility can be found on the My Aged Care website.

The price list for our Homeserve services can be found here.

For further information on Home Care Packages and assistance in accessing please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Click here to view our Mission and Values.

Compliments and Complaints Form

We welcome your feedback

We are committed to providing high quality care and services and meeting your needs. We value your feedback – including complaints. Please let us know what we do well and where we can improve our services.

Baldwin Living

Baldwin Living (formerly Baldwin Care Group) has a unique range of boutique retirement villages in Sydney, Melbourne, Brisbane, Gold Coast, Hobart renowned for our warmth, friendliness and over 30 years of experience.

Our retirement villages and ageing in place apartments all offer exceptional standards in care, services, accommodation and facilities – a retirement lifestyle with flexible options that seniors will love.

So, at a Baldwin Living Retirement Village you can experience genuine resident care, beautifully maintained village surrounds, quality homes and wide ranging community activities in great facilities.

Contact Us

1 Seabeach Ave,
Mona Vale NSW 2103

Phone 02 9979 6517
Sales Enquiries 1800 911 989

© 2020 Baldwin Living. All Rights Reserved.